Industry: Natural Gas Pipeline Construction and Laying
Alkoomi Involvement: Pursuit of Excellence incorporating safety, quality and security
Date: November 2016 – January 2019


In 2015 and 2016 TransCanada Corporation was awarded contracts by the Mexican government to build, own and operate three additional pipelines to add to its network of pipeline infrastructure in Mexico. The challenges were varied: Not only were there practical issues such as mountainous terrain and hurricane seasons, but also deep-seated cultural issues: including social, political, corruption and extortion, crime, safety, security, driving, permits, legal challenges and landowner rights.

Client & Alkoomi approach

The challenges in creating culture change in Mexico on such a large project would be daunting, not only to impact the TransCanada team but also the contractor and local sub-contractor personnel to be effective. Throughout the project duration Alkoomi ran and re-ran the programme as various phases of the project were mobilised with different prime EPC contractors and to accommodate the consequential and continual churn of personnel.

The programme rolled out to worksites throughout Mexico including some of the more remote areas and offshore on the pipelay vessels in the Gulf of Mexico. At one stage there were between 700 and 800 TC personnel employed on large pipelay barges and their support vessels. All the onshore site programme activities were delivered in Spanish.

Outcomes and Feedback

TransCanada created a massive breakthrough in Safety, Quality, Road Safety, Security and Probity in Mexico. However, what brings this to life are the many wonderful anecdotal stories of the small successes throughout the project that added up to a life changing experience for those engaged on the project.

At least 625 people comprising management, supervision and workforce undertook Train the Trainers through the Alkoomi programme. This number does not include those workforce members who went through the workforce engagement workshop at site level delivered by the Alkoomi trained facilitators.

“It was an outstanding experience to learn all of this positive information that makes us a better professional and better human beings, I feel like I can contribute a lot more to make better results in my daily works, I didn’t realize that we can make the difference as a leader to grow the level and standards of my company.”

“Hearing about and understanding the balance and equilibrium that exists between leading a work team and managing a work team. Ensuring communication and reaching a consensus between all team members is part of the success of the philosophy.”

Case Studies